Privacy Policy

Last updated: January, 2025

Introduction

Welcome to Bodyshapetherapy (“we”, “our”, “us”).

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website:
👉 https://www.bodyshapetherapy.co.uk

Information We Collect

We may collect and process the following personal data:

Identity Data: Name
Contact Data: Email address, phone number (if provided)
Payment Data: Payment details (processed securely via third-party providers)
Booking Information: Appointment details and treatment preferences
Technical Data: IP address, browser type, cookies, and usage data

How We Collect Your Data

We collect your data when you:

Book an appointment
Fill out a contact form
Subscribe to emails or updates
Make a payment
Use our website

How We Use Your Data

We use your personal data to:

Process bookings and appointments
Communicate with you regarding your treatments
Process payments securely
Improve our services and website
Send updates or marketing (only if you consent)

Legal Basis for Processing (GDPR)

We process your data based on:

Contractual necessity (to provide services you booked)
Legal obligations
Legitimate interests (business improvement, customer support)
Consent (for marketing communications)

Payments

Payments are processed securely through third-party providers (e.g., Wix Payments, Stripe, or similar).

We do not store full payment details on our servers.

Data Sharing

We may share your data with:

Payment providers
Booking and scheduling systems
Website hosting services (Wix)
Legal or regulatory authorities (if required)

We do not sell your personal data.

Data Retention

We only keep your personal data for as long as necessary to:

Provide services
Meet legal and accounting requirements
Resolve disputes

Your Rights (GDPR)

If you are in the UK or EU, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

Cookies

Our website may use cookies to:

Improve user experience
Analyse website traffic
Support marketing efforts

You can control cookies through your browser settings.

Data Security

We take appropriate security measures to protect your personal data, including secure systems and encryption where applicable.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

📧 Email: info@bodyshapetherapy.co.uk
📍 Address: 60 St Martins Lane, London Spaces, London WC2N 4JS, London, UK

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.